Bitget Issues Official Statement on Recent Data Incident
In response to recent concerns regarding a third-party cloud database incident, Xie Jiayin, Head of Greater China at Bitget, has provided an update on the investigation.
Core Details: Nature and Scope of Data Involved
The incident originated from a breach of the TiDB Cloud database service, a product under PingCAP. Bitget had previously utilized this service for operational purposes.
Xie Jiayin clarified that the data stored by Bitget in this database consisted solely of public transaction log information. This data mirrors the publicly visible market data accessible to all users in trading channels and contains no personally identifiable user information.
Key Timeline and Security Measures
- Data Nature: Only public market transaction records. No user personal details, passwords, financial data, or private keys were involved.
- Service Status: Bitget proactively discontinued the use of this third-party database service over two months ago.
- User Impact: Investigation confirms no leakage of any user sensitive information. User assets and account security remain uncompromised.
Bitget's Follow-up Actions and Security Commitment
Upon notification, Bitget immediately initiated an internal review, confirming its own systems were not affected. The platform stated it will continue to enhance data security protocols in collaborations with third-party vendors. Users are also encouraged to utilize official security features like two-factor authentication.
This statement aims to provide transparency and address user concerns. Bitget reaffirmed that safeguarding user data and assets remains its top priority.