Latest Update on Bitget Security Incident Investigation
In response to a recent security incident, Bitget CEO Gracy Chen has provided an official update on the handling process. The platform has swiftly activated its emergency response protocol and enlisted two globally recognized, independent cybersecurity firms to assist with the investigation.
Engagement of Leading Security Experts
To ensure an independent and professional investigation, Bitget has formally engaged Mandiant, a cybersecurity company under Google, and blockchain security auditor SlowMist. These organizations will provide specialized support in incident response, digital forensics, and vulnerability analysis to help conduct a thorough root-cause investigation.
Current Platform Operational Status
Bitget Wallet Status: As a self-custody wallet operating on infrastructure completely separate from the exchange, Bitget Wallet has been preliminarily confirmed as unaffected by this incident, with user assets remaining secure.
Exchange Core Functions: Key features of Bitget Exchange, including deposits, trading, and reward distributions, continue to operate normally, allowing user trading activities to proceed without interruption.
Temporary Controls and Recovery Timeline
As a precautionary measure reflecting the highest security priority, the platform has initiated additional security verification procedures during the investigation. Consequently, user withdrawal services are temporarily suspended.
The technical team is working alongside security experts to expedite the system safety assessment. Withdrawal functionality will be restored promptly once all security standards are verified. Official channels will provide timely updates to users on the progress.